Business Technology Management

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Business Technology Management Certificate

Certificate : 4-QTR

BTM One Year Certificate: A 45-credit certificate providing business, management and applied IT fundamentals essential to business technology management. This certificate is the entry pathway to the BTM AAS and AAS-T degree options and includes an internship requirement.

Estimated Length of Completion

Degree Quarters Credits
Certificate : 4-QTR Full Time: 3 or 4
Part Time: Varies

Program lengths are estimates, not guarantees. For the most current program information, please check with the program contact.

There are no entry requirements for this program

  • Identify and solve business and technology challenges by applying active listening, interpersonal communications and negotiation skills.
  • Implement business, technical, and social support solutions through collaboration with diverse colleagues and the community, as both a team leader and a team member.
  • Analyze current and emerging business and technology issues through research, data collection, organization, business intelligence and critical thinking.
  • Manage and prioritize projects, employees and resources, and implement effective management strategies.
  • Use industry standard business and information technologies to support both individuals and organizations.

Job tests this program will prepare you for:

  • AWS Cloud Practitioner Certificate

For current employment and wage estimates, please visit the following online resources and search for the relevant occupational term:

All costs are estimates and are not guarantees. For the most current program information, check with an adviser by calling (206) 934-4068. There are additional costs for books and supplies. Each student is responsible for the purchase of certain supplies and required tools before the instruction begins.

Part Time Cost

Resident Non-Resident International
$5,684.68 $6,482.32 $14,625.70

Hours may vary based on specific program requirements.

Worker Friendly

This program is offered at times and in formats that meet the needs of working adults. This includes:

  • Online
  • Coursework is generally completed over the internet, within a quarterly timeframe, contact with instructor via email. Some courses may require limited on-campus visits.

Worker Friendly

This program is offered at times and in formats that meet the needs of working adults. This includes:

  • Hybrid
  • Hybrid courses provide students with the scheduling flexibility of fewer campus visits while covering the same materials as an equivalent class held entirely on campus. Hybrid classes usually have at least one on-campus meeting per week combined with a "virtual classroom" with online content, lessons and activities.

Worker Friendly

This program is offered at times and in formats that meet the needs of working adults. This includes:

  • Daytime
  • Courses offered between 8:00 AM and 4:00 PM


Course Course ID Credits Availability

Provides the skills and knowledge necessary to develop and pursue a career plan. Includes identification of personal strengths, values, and interests, and evaluation of careers compatible with personal preferences. Provides key career resources, practice in career search skills, and career and education strategies to reach goals.

BTM 100 2.0

Introduces business productivity applications used for spreadsheets, word processing, database, and presentation software. Includes an overview of file management techniques, email, and operating systems.

BTM 111 5.0

Explores the use of data analysis tools to transform data from many sources into effective business intelligence reporting solutions for any organization. Emphasis on introducing advanced query editing, pivot table creation, and interactive summary visualizations.

BTM 112 5.0

Introduces students to cloud-based, client-side software applications for business productivity and collaboration solutions using enterprise grade Office 365. Learn cloud computing basics. Examine the primary cloud service providers. Differentiate between cloud, hybrid-cloud and multi-cloud deployment options. Evaluate software vs platform vs infrastructure as a service concepts. Explore cloud practitioner certificate pathways. Course includes AWS Educate account.

BTM 113 5.0

Covers introductory business statistics (averages & standard deviation), invoices, trade and cash discounts, markups and markdowns, payroll, depreciation, compound interest and solving equations. Includes use of spreadsheet software to analyze business data.

BTM 118 5.0

Further develops business English grammar, punctuation, and word usage skills to compose effective, complex business documents. Develops research, business report writing, and documenting skills. Includes practice of techniques and strategies for effective oral presentations. Covers planning, facilitating, and documenting business meetings.

BTM 119 5.0

Develops skills to identify and resolve customer complaints, handle difficult customers, utilize effective verbal and nonverbal communication methods, and use customer relationship management systems. Covers appropriate professional use of various electronic media. Provides skills to contribute positively to the service culture of an organization. Examines future trends and changes in global work environments.

BTM 120 5.0

Introduction to first-line supervision management, covering total responsibilities of a supervisor. Includes the function of management, human relations and motivation, effective communications, systems concepts and problem-solving.

BTM 236 5.0

Examination of manual and digital record management systems currently used in industry. Introduction and application of the following filing/management systems: Alphabetic (as established by ARMA International), geographic, numeric, and subject. Access 2016 will be used to design, create, maintain, update, and integrate an electronic filing system.

BTM 250 5.0

Integrates educational studies with supervised work/internship experience. Provides individualized opportunities to apply business knowledge and skills in the workplace. Includes developing work experience learning outcomes and monitoring achievement through self-evaluation and faculty and supervisor evaluations. Prereq: Permission.

BUS 197 4.0